Account and troubleshooting
Sign-in, fixes, and preferences.
Something's not working
A project won't openA project that won't load shows one of a few messages: no access, not found, or a timeout. Each has a different cause; the fix is usually a fresh link, the right account, or a reload.OverviewStoryTribe in BraveThe canvas won't load or stays blank in Brave. Brave Shields block the canvas technology the editor uses; turn Shields off for storytribe.com and reload.Troubleshooting
Common questions
Short answers about account and troubleshooting.