Task · Sign-in problems

Reset your password

On the sign-in page click Forgot password, enter your email and Send. Follow the link in the email to set a new password.

Last updated Aug 29, 2026

  1. On the password step of sign-in click Forgot password. The Reset your password page asks for your email.
  2. Enter the address on the account and send. You'll see Email sent!.
  3. Open the email and follow the link to choose a new password (at least 8 characters with a capital, a number and a special character). Then sign in with it.

Troubleshooting

  • No email after a few minutes. Check spam and any other addresses you might have signed up with. The page only says an email was sent if the address has an account.
  • "User not found" or an error mentioning support. There's no account with that email. You may have signed up with Google (use Continue with Google) or with a different address.
  • The link says it's expired or already used. Request a new one; each link works once.
  • You signed up with Google. There's no password to reset; sign in with Google. To add a password, do it from Settings › Account afterwards.

Common questions

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