Changing your email address
Your email is how the account is identified, so Settings › Account shows it read-only. For security reasons, it can't be changed.
Last updated Aug 29, 2026
What to do
Create a new account with the new address. It starts empty; projects don't transfer between accounts from inside the app. Sharing a project with the new address only lets it view and comment, and a guest can't make a copy.
Moving projects to the new account
Support can move up to 5 projects from the old account to the new one. Email [email protected] from both addresses, the old one and the new one, and name the projects. We need both emails to confirm that both accounts are yours. Subscriptions and credits stay on the original account and can't be moved, so contact us before you cancel anything.
Need more help?
Send us a message. We reply within 3 days, usually sooner.